By Paul Mac Donald The 2016 Regional Training Institute and the Institute of Service Management (ISM) take to the road this August through November and delivering training at regional levels. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a…
Tag: Appliance Service Training Institute
Dacor Technical Newsletter Highlights 2016 ASTI
Reprinted from April 2016, Volume 3, Issue 2 Edition During this year’s ASTI convention at the Deauville Beach Resort in Miami Florida, Dacor was presented the United Servicers Partnership Award for the fourth consecutive year in recognition of their ongoing efforts to provide outstanding technical training in the industry. Dacor has brought home this award…
2016 Most Professional Servicer Contest Winners
Congratulations to 2016 MPS Contest Winners… Each year the United Servicers Association holds a contest for the most professional appearance and presentation of their company in several business size categories. Judged by a panel of industry leaders and consumers, the top 2 finalists complete head to head at the annual ASTI convention. The winners are…
Gas Oven Hot Surface Ignition Systems – Technology and Troubleshooting
By Samurai Appliance Repair Man, http://www.Appliantology.org Most modern gas ovens use a carborundum ignitor to both control the gas valve and ignite the gas. Even though these are simple systems, I’ve found that many appliance techs do not have a detailed understanding of how these systems work and, as a result, there’s a lot “tech…
ASTI 2016 – A Mind Blowing Event!
By Dean Landers, Landers Appliance Have you ever had your mind blown? Think of a time when you were so totally blown away with the info you were receiving and how it could positively and dramatically impact your business and/or personal life? his year’s Appliance Service Training Institute (ASTI) 2016 was just another of the…
Parts No Longer Available Are No Longer Acceptable
By CoreCentric Solutions CoreCentric Solutions is pleased to be presenting an educational session at the 2016 ASTI at the Deauville Beach Resort in Miami.. Join us on Sunday, February 14, from 2:00 – 4:00 PM and learn more about: Why parts go NLA? How CoreCentric Solutions can help you keep your customers You have options…
Why We Attend the Annual Service Training Institute
By Samurai Appliance Repair Man, http://www.Appliantology.org Time management is a common problem for people in service businesses like ours. Everything tends to be emergency driven and we feel pressure from the demands of customers and the other aspects of running a business. The result of constant fire-fighting is burnout. That’s why we must MAKE the…
Regional Service Training Programs
2015 Regional Service Training Institute (RSTI) The 2015 Regional Training Program is currently being finalized. There will be 22 Regional Service Institutes (RSTI’s), two day events with technical and business training. New this year, we are adding four Institutes of Service Management (ISM’s), one day intense business management training for owners. 2015 is shaping up…
ASTI 2015 Prize and Award Winners
By Jennifer Webert, Mid America Service Wow! What a fun and exciting time the ASTI was in New Orleans. The convention was a whirlwind of classes, workshops, breakout sessions, trade show booths, giveaways, and competitions. Several professional and talented competitors went home with some really great prizes and honors. I can’t thank enough each and…
After ASTI: How to Delivery Quality Service All Year Long
By Paul Mac Donald, USA Executive Director In February, the United Servicers Association hosted the 23rd Annual Service Training Institute, also known as ASTI. The event is an opportunity every year to bring together some of the most experienced individuals in the appliance and service industries to share their insights, expertise and intuitions on how…
United Servicers 2014 Regional Service Training Institute
Takes to the road this coming September, October and November. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a wide variety of opportunities. The United Servicers Association is energetically focused on helping its members and the entire service industry…
2014 ASTI A Jewel of the Industry
San Diego, CA – The Annual Service Training Institute (ASTI) enjoyed another record breaking attendance with over 500 conventioneers. The ASTI has become the jewel of the industry with many manufacturers and warranty companies holding private meetings and invitation only receptions during the event. Michael Traub, CEO of BSH Appliances gave the keynote address and…
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