Regional Service Training Meetings – Don’t miss out!

With summer behind us we’re getting ready to bring to your area some top notch technical and business management training for the very low cost of $119 for two full days of training. Click here for the topics that will be covered by the manufacturers at each of 15 events and the business management content…

Appliance Repair Companies Find a New Revenue Source – RecallChek

By Andy Rucker, RecallChek, http://www.RecallChek.com When you compare an appliance repair company’s revenue and ability to connect with their clients to that of a heating and air contractor for instance, you find a significant disadvantage when it comes to revenue outside of the necessary repair itself.  The heating and air contractor can sell an electronic…

How to Troubleshoot Any Appliance

by Samurai Appliance Repair Man, http://www.Appliantology.org I’ve heard a lot of appliance techs complain that the reason they can’t fix more appliances on service calls is because they don’t get enough training from their company or from the manufacturers.  I’m here to tell you that you can get all the appliance training in the world…

5 Ways to Clean Your Kitchen with Lemon

5 Ways to Clean Your Kitchen with Lemon by Mr. Appliance When life gives you lemons, clean up your kitchen! That’s right. Go green by cleaning your kitchen with the fresh scent of lemon to give your appliances that sparkle they deserve without squeezing your pocketbook. Use these simple tips from Mr. Appliance Corp. to…

Five Core Values of Great Leaders

Key Principles That Will Get Your Team to Follow You Anywhere By Dave Ramsey   For many small business owners, building a team of creative,  passionate team members seems like a distant dream—something they’ll never be  able to achieve. But it doesn’t have to be that way. Inspiring a team to follow you is not…

Extreme Customer Service – an Olympic Sport

By Paul Mac Donald While there are many extreme sports that are showcased in the Olympics, Customer Service is not one of them. Customer service is the cornerstone of building a successful business. The easiest, fastest and most profitable way to grow your business is through “great” service. Extreme customer service is about exceeding expectations…

Customers Highly Value Expertise, Professionalism, and Promptness

Survey after survey confirm these are the things customers are looking for when hiring a service company. When a company charges by the hour, however, it causes customers to become focused on time alone, forgetting the core things that bring ultimate satisfaction and confidence in both the repair and the company that provided the repair….

Stores Bulk Up on Appliances

By ANN ZIMMERMAN The housing market remains sluggish and many consumers still aren’t splurging, but a growing number of retailers are trying to lure shoppers into stores with restaurant-grade stove tops and ruby-red washing machines. Store chains are escalating their competition to sell appliances because many shoppers still prefer to buy the bulky products in…