By Jennifer Webert, Mid America Service Wow! What a fun and exciting time the ASTI was in New Orleans. The convention was a whirlwind of classes, workshops, breakout sessions, trade show booths, giveaways, and competitions. Several professional and talented competitors went home with some really great prizes and honors. I can’t thank enough each and…
Month: February 2015
Five Excuses That Kill Accountability wi
Five Excuses That Kill Accountability with guest co-author Elizabeth Stincelli | Doug Dickerson | LinkedIn http://ow.ly/Jt9BJ
Five Tips to Improve Efficiency While Having More Quality Time
By Daniel Beaule, Service 2000 Appliance “Fool me once, shame on you, fool me twice..”. The bottleneck is always at the top of the bottle. You the owner is the reason why you don’t have time. For this reason, you must free time to see the greater picture in order to make sound decisions. You…
After ASTI: How to Delivery Quality Service All Year Long
By Paul Mac Donald, USA Executive Director In February, the United Servicers Association hosted the 23rd Annual Service Training Institute, also known as ASTI. The event is an opportunity every year to bring together some of the most experienced individuals in the appliance and service industries to share their insights, expertise and intuitions on how…