Special Repair Trick for an Intermittent LE Error Code on LG Front-Load Washers (Hint: It’s NOT the Hall Sensor)

by Samurai Appliance Repair Man, http://www.ApplianceGuru.com As most professional Appliantologists know, the infamous LE error code in LG front-load washers is usually caused by a bad hall sensor, also called a rotor position sensor or RPS.  The hall sensor is easy to test and replace.  Okay, so let’s say you replaced the hall sensor because,…

Avoid the Rut

By Paul Mac Donald, USA Executive Director Customer service is all about solving someone else’s problems. It’s the start of a relationship that can last for a long time with recurring experiences driving revenues, profits and employment longevity. It all starts with the customer service representative that answers the phone; the CSR. A CSR is…