The Least Serviced/Most Reliable Appliance Brands

By Steve Sheinkopf Yale Appliance & Lighting One of the benefits of having a huge service department is data collection. We will be in approximately 100-130 homes today fixing appliances with a good portion being less than a year old and under warranty. That is 650 homes per week (at least) or roughly 34,000 calls…

THE ELECTRONIC CONTROL DILEMMA – A SERVICER’S VIEWPOINT

By Dean Landers, Landers Appliance Electronic controls have taken over the appliance industry!  Even the most inexpensive appliances are now coming equipped with electronic sensors, monitor switches, infrared devices, wireless features, thermistors, motor controllers, modulating compressors, etc.  If you were a service technician and happen to have fallen asleep in the early 1990’s and awoke…

MOVING DAY IS HERE: ARE YOUR APPLIANCES READY TO GO?

By Mr. Appliance From across town or across the country, the majority of people have experienced at least one address change in their lifetime. If your new home doesn’t come with appliances installed, moving yours can seem like a daunting task. In order for your appliances to arrive at the new house undamaged and ready…

I WAS LOOKING FOR A SERVICE TECH

By Kyle Barnhart of Chown Appliance When I was looking for a service tech I tried several different avenues. I contacted one of the local high school counselors, without any success so far. I put an ad on Craigslist. I had two responses with phone interviews and one of those showed for a face-to-face interview….