ASTI 2018 Recap

by: Lance Kimball The United Servicers Association annual convention the Appliance Service Training Institute, or ASTI for short, was a huge success. It was held on sunny St. Petersburg Beach, Florida at the Tradewinds Resort. The location was fantastic and very relaxing. Attendees took advantage of the beautiful white sandy beach with walks along the…

Triacs Operation for Appliance Techs

By Samurai Appliance Repair Man, http://www.Appliantology.org Triacs are used extensively in modern appliance control boards to control AC loads. Professional appliance repair technicians need to understand how triacs work and to know when they are controlling the power supply to the load they’re troubleshooting. In this article, I’ll show you how to identify a triac…

Realignment in the Appliance Industry

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Don’t look now but our industry is changing and at a very rapid pace. At the time of writing this article, the Korean electronics company Samsung just announced the purchase of Dacor (Investopedia guesses the purchase price was $150 million), which causes my mind to spin as I think…

A Win Win Relationship

By: Paul MacDonald Relationship opportunities come to us all the time with parents, children, friends, business associates. Typically, we focus on our employees and customers spending a significant amount of time nurturing these key relationships. What about our parts distributors? Every service company is dependent on parts distributors. You need them as much as they…

ioAST Opportunities

By Adam Butcher, Fred’s Appliance The Institute of Appliance Service Technicians has been working to improve the quality of appliance repair and service by testing and certifying appliance repair technicians. The Institute of Appliance Service Technicians strives to promote a high standard in appliance repair and service across all brands and designs and to protect…